Delivery Information - Image 1

DELIVERY INFORMATION

 

Delivery Condition:

 

All items are given 'AUTHORITY TO LEAVE'.

 

If you wil not be home to accept delivery, please ensure the address is in a safe location to leave the item.

 

If in any doubt - please provide a work / business address. No responsiblity is taken for stolen goods being left at the address you provide.

 

Additional charges apply if you require signature upon delivery. Please contact us prior to purchase if signature is required.

 

Any re-delivery fees due to non-compliance with the above will be charged to the purchaser.

 

Damage in transit must be noted on the day of delivery as we have a finite time (7 days) to make claims with the courier for this damage. (Photo evidence of the damage must be provided.)

 

 

PO Box / Parcel Lockers (Australia Post):


Please note we use Express Couriers to deliver our items (Fastway Couriers / Direct Freight Express). Hence we are unable to deliver to PO Box addresses or Parcel Lockers.

 

Please ensure you provide a residential / business address at checkout.

 

 

Prices & Taxes


All prices are listed in Australian Dollars and are inclusive of GST.

 

 

Approximate Delivery Times


Items are posted from ROXTAN's Sunshine Coast (QLD) depot. Delivery times vary depending on distance from this location.

 

Orders before 12pm (AEST) are generally dispatched that day, however this can vary depending on workload. Busy periods may require 1 business day before we can dispatch your order.

 

Estimated delivery to metropolitan areas (business days)

 

QLD   | 1 - 3 days

NSW  |  2 - 3 days

ACT    |  2 - 3 days

VIC     |   2 - 4 days

SA      |   3 - 4 days

NT      |   5 - 10 days

TAS    |   5 - 7 days

WA      |  4 - 6 days

 

 

* Some very remote parts of Australia may not be serviced by our couriers, we will notify you if this is the case and will process an immediate refund.